About Us

Insurance is personal. We believe it should feel that way.

You can buy insurance online in minutes. You can compare quotes, select cover and manage a policy without ever speaking to a person.

But insurance isn't really about buying a policy. It's about protecting the things you've worked hard for — your home, your business, your family, your future. And when those things are at stake, having a person who knows you, understands your circumstances and is there to help can make all the difference.

That's what TS Brokers is here for.

We are a team of people who believe insurance should be personal, considered and human. Friendly, approachable and genuinely invested in our clients, we take the time to understand what matters to you before recommending what you need. We ask questions. We listen. We look at the detail. And when something needs sorting out, we go the extra mile to help.

Because your circumstances are unique. The right insurance solution should be too.

Experience you can rely on. People you can talk to.

TS Brokers was founded by Theunis, whose career in insurance spans more than 30 years. Over those three decades, he has experienced the industry from every angle — and learned that good insurance advice is about far more than knowing products and premiums.

It's about judgement.

Knowing which questions to ask. Understanding the difference between what a policy says and what a client actually needs. Seeing risks that may not be immediately obvious. And being there when a claim, a change in circumstances or an unexpected event puts that advice to the test.

Today, Brynard is bringing that experience into the next generation of TS Brokers. Father and son combine deep industry knowledge with a fresh perspective on the needs and expectations of a new generation of clients.

Together, they are building a business designed to remain personal as it grows — where experience is shared, relationships matter and every client still has a person on their side.

A different kind of insurance experience.

There is a place for technology in insurance. It can make things faster, simpler and more convenient. But convenience isn't always the same as suitability.

Online insurance is often built around standardised questions and standardised solutions. Contact centres can make you feel like a policy number in a queue. And algorithms can only work with the information they're given.

We believe there is still enormous value in having someone who can understand the bigger picture. Someone who knows your business. Knows your family. Remembers what you've told them. Notices when something has changed. Challenges the obvious answer. And can pick up the phone when you need help.

That's the difference between simply having insurance and having someone on your side.

People who care about getting it right.

The TS Brokers team is united by a simple ethos: look after people properly. We're approachable. We're responsive. We care about the details. And we believe that doing a little more than expected is simply part of doing the job well.

Our clients aren't transactions. They're relationships — some that have grown over years and, we hope, many that will continue across generations.

Because while the insurance industry continues to change, our belief hasn't: The best insurance advice still starts with a conversation.

Questions we're often asked:

What is TS Brokers?

TS Brokers is a Stellenbosch-based short-term insurance brokerage helping individuals, families, professionals and businesses protect the things that matter to them. We combine experienced insurance advice with a personal, relationship-based approach — taking the time to understand each client's circumstances before recommending an insurance solution.

Where is TS Brokers based?

TS Brokers is based in Stellenbosch, Western Cape, and works with clients in Stellenbosch and across South Africa.

What does a short-term insurance broker do?

A short-term insurance broker helps clients understand their risks, identify the insurance cover they need, compare suitable options and arrange and manage their policies. A good broker's role doesn't end when a policy is issued. They remain available to help when circumstances change, when cover needs to be reviewed and when a claim needs to be dealt with.

Why use an insurance broker instead of buying insurance online?

Online insurance can be convenient, but insurance is not always one-size-fits-all. Online journeys are generally designed around standardised questions and solutions, which may not capture the detail or context of an individual's circumstances.

A broker adds something different: a person who can ask the questions an online form may not, understand the bigger picture and help you make an informed decision about the cover that is appropriate for you.

What is the benefit of having a person involved in my insurance?

Insurance is ultimately about people, their circumstances and the things they need to protect. Having a person who knows you means you don't have to start from scratch every time you have a question or something changes.

At TS Brokers, we believe human judgement matters — particularly when circumstances are complex, when a risk doesn't fit neatly into a standard category, or when you need someone to help you navigate a claim.

Is TS Brokers an independent insurance broker?

Yes. As independent brokers, TS Brokers can assess each client's circumstances and consider appropriate solutions from a range of insurers and specialist underwriting partners, rather than simply presenting a single standardised option.

Our role is to understand what you need and use our experience and knowledge of the market to help identify the solution that is best suited to your particular circumstances.

Which insurance companies does TS Brokers work with?

TS Brokers operates within the Tooley BlueStar network, providing access to the expertise and resources of the Sanlam network while retaining a personal, client-focused approach to insurance.

Depending on the nature of the risk and the solution required, TS Brokers can access insurance solutions from a range of established insurers and specialist underwriters, including Santam, Old Mutual Insure, Discovery, Auto & General, MUA, Thatch Risk, Camargue, CIA and Leppard.

The appropriate provider depends on the client's circumstances, the nature of the risk and the cover required. We don't believe in choosing insurance simply because a particular insurer is familiar — we believe in finding an appropriate solution for the individual situation.

What types of personal insurance does TS Brokers offer?

TS Brokers can advise on a range of personal short-term insurance needs, including vehicle insurance, home and buildings insurance, household contents, All Risk cover, watercraft and travel insurance.

The right combination of cover depends on your circumstances, assets and risks, which is why we prefer to understand your situation before recommending a solution.

What types of business insurance does TS Brokers offer?

TS Brokers provides commercial insurance advice across areas including commercial vehicles, buildings, goods in transit, office contents, liability, cyber insurance, agriculture, guest houses and tourism businesses.

We can also help businesses identify gaps in their existing insurance and review their cover as the business changes.

Does TS Brokers offer specialist insurance for professionals?

Yes. TS Brokers can advise on specialist insurance requirements for professional practices, including doctors, dentists, laboratories and other businesses that rely on specialist equipment and applied electronics.

We also advise on Contractors All Risk insurance for builders, engineers, architects and construction projects.

Can TS Brokers help me review my existing insurance?

Yes. Reviewing your insurance periodically is important because your circumstances can change, even when you haven't consciously changed your insurance needs. A new vehicle, property, business activity, piece of equipment, renovation, investment or change in the way you use an asset can all affect whether your existing cover remains appropriate.

We can help you understand what you currently have, identify potential gaps and consider whether your cover still reflects your circumstances.

Why is it important to review insurance when my circumstances change?

Insurance should reflect your current circumstances. If your assets, business, lifestyle or responsibilities change, your risks may change too. This is one of the areas where having a broker who knows you can be particularly valuable. Rather than simply renewing the same policy year after year, we can help you consider whether your cover still makes sense.

Can TS Brokers help when I need to claim?

Yes. One of the benefits of having a broker is having someone familiar with your insurance to help you navigate the claims process.

When something goes wrong, you don't want to spend your time working out who to call, what information is required or what your policy means. Our role is to help you understand the process and assist in dealing with the relevant parties.

Is the cheapest insurance necessarily the best insurance?

Not necessarily. Price is one consideration, but it shouldn't be the only one.

The most appropriate insurance solution depends on the risks you face, what you need to protect, the terms and conditions of the policy, the level of cover and what is excluded. A lower premium may not represent better value if the cover does not respond when you need it. Our role is to help you understand those differences so that you can make an informed decision.

How does TS Brokers approach insurance differently?

We start with the person, not the product. We take the time to understand your circumstances, ask questions, consider the risks and then look at appropriate solutions. Our team is approachable and accessible, and we believe in going the extra mile when our clients need us. Technology can make insurance faster. We believe people make insurance more considered.

Who is behind TS Brokers?

TS Brokers was founded by Theunis, whose career in insurance spans more than 30 years. His experience has been built over decades of working with clients, understanding risk and navigating the realities of insurance beyond the policy document.

Today, his son Brynard is part of the next generation of the business, bringing a fresh perspective to the industry while building on the knowledge and relationships established over many years.

Together with the wider TS Brokers team, they are building a brokerage that combines experience with a more personal, modern approach to insurance.

What can I expect when I become a TS Brokers client?

You can expect to speak to people who know you and your circumstances — not simply interact with a system.

We'll take the time to understand what you need, explain your options in straightforward language and help you make informed decisions. And as your circumstances change, we'll be here to help you reassess your cover.

Because for us, insurance is not a transaction. It's an ongoing relationship.